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San Jose State University Professional Development Electronic Commerce Management (ECM) Certificate Program

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Web Services: Business & Technology (CTGE 442U, CEUs: 0.7)

NOTE: Fall 2003 was the last semester of the
Enterprise and E-commerce Management Program

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Web Services: Business & Technology (CTGE 442U, CEUs: 0.7)

The power of Web services, applications delivered over the Web, is so compelling that every business will eventually become both a supplier and consumer of them. Web services are already incorporated in the product strategies of HP, Microsoft, Sun, IBM, BEA, SAP, and a host of other platform and software application vendors. Entire business sectors are being revamped and business strategies of many industry leaders such as Fedex, UPS & GM incorporate Web services.

Computing technologies used by business are undergoing a radical shift, from hard-coded applications to lightweight services delivered via the Web. This course will get you caught up to speed on what's happening with Web services. We will look at both the business and technology sides of Web services. On the business side, we will cover:

  • A number of case studies of the business use of Web services across a host of various industries
  • How companies should be using Web services to delivery more integrated business services
  • Some of the product strategies of platform and software application vendors incorporating Web services

On the technology side, we will cover:

  • The lexicon of technology and standards that comprise and/or being used with Web services, including: XML, SOAP, WSDL, UDDI, and network deployment of Web services over TCP/IP networks
  • Strategic design of Web services into IT and the high-level process architecture
  • Examples of Web services deployed in ERP (Enterprise Resource Planning) Peer-to-Peer networks, and mobile application and wireless technologies

Students will understand the jargon, the technology and a number of examples of what businesses are doing today and tomorrow with Web services. You will gain an appreciation for how Web services can come together quickly and dynamically over the Web.


Technical white papers will be distributed in class. e-commerce management resource from

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