SCHEDULE for the ENTERPRISE MANAGEMENT BOOT CAMP 3

Activity

Date/Location

Facilitator

• Enterprise and E-Commerce Management: The Big Picture
  Whether you're an expert or a novice, you'll establish a strong foundation in enterprise & e-commerce management and open your mind to a number of new ideas, models, and concepts of the Internet age.

• Monday 10/13 (9:00a-5:00p) session 1 of 2
  Lundy Campus, (Includes Free $30 E-Volve-or-Die.com Book written by Levy)

• Successfully Managing E-Commerce Projects Within Your Company
  Learn how to get started, how to gain support, and how to mobilize your company to take action on your projects.

• Monday 10/13 (6:00p-9:30p) session 1 of 2
  Lundy Campus

• Online Brand Building
  Learn specific strategies for building new online brands and extending existing brands on the Web.

• Tuesday 10/14 (9:00a-4:00p)
  Lundy Campus

• Tools for Effective Selling in Today's Economy
  This course focuses on territory and account management, disciplines and regimens, communication skills, sales cycle management, plus effective questioning, probing and appropriate closing skills, plus more.
  

• Wednesday 10/15 (9:00a-5:00p)
  Lundy Campus

Michael Griego

• Successfully Managing E-Commerce Projects Within Your Company
  See above

• Wednesday 10/15 (6:00p-9:30p) session 2 of 2
  Lundy Campus

• Customer Service: The Key to Building a Wildly Successful Business
  Learn how to position service as a key business function, deliver a complete customer experience, define appropriate SLAs (service-level agreements) plus a whole lot more.

• Thursday 10/16 (9:00a-4:00p)
  Lundy Campus

Francoise Tourniaire

• Enterprise and E-Commerce Management: The Big Picture
  See above

• Friday 10/17 (9:00a-5:00p) session 2 of 2
  Lundy Campus

• ECM Organizational Alignment
  Learn how to bring your companies vision, mission, values, strategy, structure, process, leadership, and people into alignment.

• Saturday 10/18 (9:00a-5:00p)
  Lundy Campus

• Total cost:
  • Domestic Program Registration Fee $1,885
  • International Program Registration Fee (includes application fee and tuition) $2,485
  • To check on availability or to register, contact Debbie Cortez:
    • by e-mail (include Enterprise Management Bootcamp in the subject line)
    • phone: 408-519-1275
    • fax: 408-519-0128

• Check out all courses in the Enterprise and E-Commerce Management Certificate Program
• Comments from past attendees in the certificate program
  • "Curriculum was very practical (not classical) with real-world examples. It's very relevant to what’s happening today."
  • "Interaction within the class and with the faculty was extremely helpful ­ good interaction"
  • "Case studies were great, helpful to understand how to actually deploy what we learned"
  • "Networking was really good, nice to learn about what’s happening in different industries"
  • "Great reference material to go back to"
  • "Real-world instructions, and their personalities, knowledge, expertise and willingness to go the extra mile. Interaction extended beyond the classroom."

• Additional Questions on the Boot Camp:
  • SJSU ECM Founder, Content Expert and Program Consultant, Mitchell Levy <mitchell.levy.sjsupd@ecnow.com>, 408-257-3000
  • SJSU ECM Program Assistant: Debbie Cortex <dcortez @ profdev.sjsu.edu> 408-519-1275

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